Defense Enrollment Eligibility Reporting System (DEERS)
Hours of Operation:
Walk-in services only, hours of operations are as follow:
Closed on Federal Holidays.
RECENT CHANGE: Identification Requirements
ALL Sponsors, Spouses, and Dependent Children OVER 18 must have two UNEXPIRED forms of ID to receive a new ID card. One must be a state/government issued photo ID.
IDs no longer acceptable
Due to a recent system upgrade, ID card offices can no longer accept the following: Student ID, Expired IDs, Veterans Identification Card (VIC). Note: Concealed Weapons Permits are not acceptable.
Acceptable Identification Examples
Primary: Military ID, Driver’s License, Passport. Secondary: A second Primary ID or Social Security Card, voter's registration card, Birth Certificate, or Veterans Health Identification Card (VHIC) . All must be unexpired with the exception of the DoD ID. NOTE: If the DoD ID is expired you can only use this if your status has not changed. Example being reserves to National Guard.
Changes to your DEERS record
If any changes need to be made to a record, the sponsor must be present or a valid Power of Attorney must be presented each time. Additionally, valid supporting documentation MUST be provided.
90 Day Renewal Policy
The policy regarding the timeline for renewing your ID is 90 days prior to the expiration date. Exclusions: Tricare Young Adult initial issuance, Medicare (age 65), and contract extensions.
ID Card Scanning
All Military Installations have begun scanning ID cards for Base access. If you currently hold an older ID with the SSN printed, it may not scan properly and will be confiscated. Renewal of the ID will then be required.
Dependents without sponsor present
All Dependents without a Sponsor present must have a valid POA or DD Form 1172-2 pre-printed by a DEERS station that has been signed by the Sponsor and a Verifying Official ahead of time. 1172-2 forms can be hand filled but must be notarized and be the original copy.
ID Card Office Online
DD Form 1172-2 can now be completed online at: https://www.dmdc.osd.mil/milconnect Sponsors with CAC or DS log-in access can digitally sign the 1172-2 and the electronic copy will be available for use in their DEERS record.
Retiree ID Cards
Due to a recent system update, Pre-Medicare Retiree ID cards with a previous “INDEF” end date will now be issued with an expiration date. The front expiration date will now reflect the date of the end of Tricare/Begin date of Tricare for Life.
Lost or Stolen CAC
All personnel whose CAC card has been stolen must bring a theft report from a Police Station. For lost CAC Cards documentation from sponsoring agency reporting it lost. RING 1172-3 can be used and requires a signature of an E7 an above from a delegate in the service members chain of command.
Adding children to DEERS
Child enrollment required documents: birth cert. & social security card. Newborns without these documents can use a hospital proof of birth and a temporary identification number (TIN) that DEERS will generate. This will cover you for 90 days to provide the birth certificate and social security card. Stepchild: the marriage cert. is also needed. Illegitimate child: Voluntary Acknowledgement of Paternity or Judicial Determination of Paternity is required as well.
Adding Spouse to DEERS
When adding a spouse to DEERS, the sponsor must bring the following documents for their spouse: Marriage Certificate, birth certificate, social security card, & a state/federal photo ID.
Tricare for Life (TFL) and Medicare
You must be enrolled in Medicare A & B for TFL. DEERS can be updated the month prior to your Medicare start date. Present your Medicare Card & 2 IDs from the list at www.cac.mil to an ID Card Office to update DEERS and receive a new ID.
100% Disabled American Veteran
For first time DoD 100% DAV ID issuance the following documents are required: DD214, VA Award Letter/Award Packet, State or Federal Government Issued Photo ID and Social Security Card.
All foreign documents MUST have a certified English translation (if applicable) AND an Apostille or Consular certification. Contact the document issuing facility to obtain authentication certification.
Full Time College Student Requirements
Letter from school registrar or National Student Clearinghouse stating enrolled/registered full time in an accredited college in pursuit of an Associate Degree or higher. This letter must state the predicted graduation date or end of semester. The child’s TRICARE will be extended to the graduation date or 23rd birthday, whichever is first. Sponsors must also certify on the 1172-2 form they provide over 50% support to the child.
Young Adult Program
As part of the Heath Care reform, there is now a young adult program available for your dependents. For children 21 to 26 who are not married or covered by an employee sponsored health plan. Contact TRICARE for more info. TYA IDs cannot be issued prior to this.
If the information above does not pertain to your situation, please call the ID Card Office BEFORE arriving to ensure the DoD requirements will be met for your requested DEERS transaction to take place at 401-275-4013.